We are consistent in our approach to ensure maximum security. From technology to organization, every step is designed to protect your data. Even if it means we sometimes have to say "No."
Our systems are not only secure, but they are also designed for maximum resilience. Through consistent system and server hardening, we protect your data from attacks. Regular security audits and continuous security checks ensure that vulnerabilities are detected and resolved early. Our advanced intrusion detection and multi-layer firewalls ensure that threats have no chance. We rely on modern encryption technologies to keep your data protected at all times. Our promise: Your IT infrastructure is always up to date – continuously monitored, updated, and optimized.
We rely on strict access restrictions – only selected administrators have access to critical systems. External service providers are not granted access. Our administrators are regularly trained and internally tested for security risks. If any issues arise, we take immediate action and retrain as needed. Additionally, our "Manager on Duty" principle ensures quick and decisive responses in emergencies. Regular, sometimes unannounced security drills ensure that our team is always prepared.
We set clear boundaries when it comes to security – even if that means rejecting client requests. If requirements pose a security risk, we stand by our responsibility, even if other providers might act differently. Our priority is to protect your data, and we are willing to be known as "the strict provider" to maintain our high level of protection. For us, there are no compromises when it comes to security. We’d rather say no than risk compromising our security standards.
Knowhere ensures that your data is not at risk even after its usage period on storage media has ended. Our data destruction procedures are based on the strictest security requirements, including NSA standards. We use secure deletion methods and physical destruction to ensure that no information can ever be recovered.
All data is deleted according to the strict guidelines of the NSA/CSS Policy Manual 9-12. These methods ensure that information on SSDs, NVMEs, and hard drives is permanently removed.
After complete data deletion, the storage media undergo physical destruction. This prevents any future access and ensures that the hardware is unusable.
Our data destruction procedures comply with international security standards such as ISO/IEC 27001, the NSA standard, and BSI guidelines. This guarantees adherence to the highest security requirements and ensures that your sensitive data is securely and permanently deleted.
After the destruction of the storage media, we ensure environmentally conscious disposal of the hardware and make sure that all remnants are recycled without harming the environment.
In a world where technical solutions alone are not enough, people are a crucial factor in data security. Knowhere relies on strict selection processes, continuous training, and stringent access restrictions to ensure that only highly qualified and trustworthy personnel have access to critical systems. This guarantees our clients the highest level of security – not just technically, but also on a human level.
The selection of our employees is based on strict security criteria. Every individual who gains access to critical systems undergoes a thorough background check and intensive security screenings to ensure that only trusted professionals work in security-sensitive areas.
Our administrators and technical staff are regularly trained in the latest security protocols and technologies. Additionally, we conduct unannounced security drills to test our team’s responsiveness to potential threats.
Only selected individuals have access to security-critical systems, and all access is strictly monitored and logged. These access restrictions ensure that information is handled only by authorized personnel.
In today’s digital landscape, structured and standardized IT processes are essential to protect your data from unpredictable threats. Knowhere relies on proven practices and technologies that are regularly updated and optimized to guarantee the highest security standards.
Our IT processes follow a clear standard that optimizes workflows and minimizes potential sources of error, ensuring maximum stability and security.
Daily snapshots allow you to revert to a stable state at any time, ensuring rapid recovery of IT operations in the event of a failure.
Rely on over 30 years of experience in IT operations. Our hosting brochure gives you a comprehensive insight into our tailored solutions – for maximum security and optimal performance.
Download Brochure Now